LUX 1-Year Limited Warranty Claim Form

We are sorry to hear that your LUX appears to be broken. If you have purchased your LUX within the year, you can claim your warranty now by following these simple steps below.

Please Note: You must be registered in order to proceed!

Please enter the information below:

Email: *    
Registration Number: *  

To exchange your product, please follow the shipping directions located on the warranty page. Once you are ready and have received a response from our customer service department, submit your shipping payment below.

If you have any questions about this process, please first contact Customer Service before proceeding any further by clicking here, selecting “Customer Service” from the dropdown menu, and filling out the form.

Please Note:
The customer is responsible for all shipping and handling costs along with proof of date of purchase (hold on to your receipt).
$30.00 will be charged for shipping & handling to North American customers and $50.00 will be charged to International customers.
All prices are in US funds.
Additional charges may apply to International orders.

All Return Items Should be Addressed to:

ATTN: Warranty Claims Dept.
BMS Factory
80 Bramwin Court
Brampton, Ontario, Canada
L6T 6G2
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